Flatlands Jessup Insurance Group
Lead Account Manager - Employee Benefits DivisionAbout Flatlands Jessup Insurance Group:
Are you looking for a stable and rewarding career in the insurance industry right in the heart of New Bern, North Carolina? Since 1987, Marc Jessup has been a thought-leader and industry innovator in Craven County.
The Flatlands Jessup team is dedicated to providing outstanding service and innovative insurance solutions to our clients.
We are currently seeking a motivated and detail-oriented Lead Benefits Account Manager to join our dynamic team.
Role Overview:
As a Lead Account Manager in our Employee Benefits Division, you will be at the forefront of managing and servicing our accounts, ensuring the highest level of client satisfaction.
This in-person role demands a commitment to excellence, a knack for organization, and a proactive approach to client management.
Your day-to-day responsibilities will include preparing RFPs (Request for Proposals) for producers, onboarding new group benefits coverages, communicating with carrier representatives, handling service requests, managing renewals, rounding out accounts within department and agency, implementing benefit administration systems, and maintaining accurate records in our CRM, EPIC.
Key
Responsibilities:
Managing a large book of business with groups ranging from 2 employees to 250 employees.
Servicing day-to-day group needs including eligibility, claims, and high escalation issues through email, phone, and Employee Navigator.
Gathering information and preparing RFP's for multi-line policies by utilizing geographical data to propose appropriate carrier lines, including both medical and ancillary lines.
Onboarding new employer groups with all documentation, census data, and group/employee applications.
Overseeing open enrollments for groups, with occasional educational presentations.
Preparing renewal presentations, spreadsheets, benefit guides, gathering carrier specific Summary Plan Descriptions.
Ensuring timely communication of carrier deadlines and market updates as required.
Maintaining effective relationship and communication with producers, team, and carrier reps to facilitate duties as necessary.
Desirable
Qualifications:
Proven experience in account management, preferably within the Employee Benefits sector.
Strong interpersonal and communication skills, capable of building and maintaining positive relationships.
Detail-oriented approach with exceptional organizational skills.
Ability to work independently and as part of a team, demonstrating both initiative and leadership.
Proficiency with CRM software, particularly EPIC.
High school diploma required; higher education or relevant certifications in insurance or related fields is a plus.
Must be willing to obtain insurance licensing within a designated timeframe if not already licensed, funded and supported by Flatlands Jessup.
Why Join Us?Competitive salary reflective of your experience and skills.
A comprehensive benefits package, fostering health and wellness for our team members.
Opportunities for professional development within our organization.
A supportive team and dynamic work environment committed to excellence and innovation.
Flexible summer hours to promote work-life balance.
Job Specifics:
Annual Performance Bonuses, Paid Training, competitive compensation and benefits, team building events, half days on Fridays through the summer and the work-life balance you have been looking for!Will report directly to Marc JessupReports to the office in New Bern, NCPotential Salary:
$50k-$70kOffice Hours:
Monday-Friday 8a-5pBenefits offered after probationary period:
Health, Vision, Dental, Critical Illness, Accident, Short-Term Disability This company works in partnership with Remarkable People Solutions to fill this position.
Any communication from RPS is done on behalf of this company.
All positions are direct hire positions with this company and not with RPS About the Company:
Flatlands Jessup Insurance Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
Are you looking for a stable and rewarding career in the insurance industry right in the heart of New Bern, North Carolina? Since 1987, Marc Jessup has been a thought-leader and industry innovator in Craven County.
The Flatlands Jessup team is dedicated to providing outstanding service and innovative insurance solutions to our clients.
We are currently seeking a motivated and detail-oriented Lead Benefits Account Manager to join our dynamic team.
Role Overview:
As a Lead Account Manager in our Employee Benefits Division, you will be at the forefront of managing and servicing our accounts, ensuring the highest level of client satisfaction.
This in-person role demands a commitment to excellence, a knack for organization, and a proactive approach to client management.
Your day-to-day responsibilities will include preparing RFPs (Request for Proposals) for producers, onboarding new group benefits coverages, communicating with carrier representatives, handling service requests, managing renewals, rounding out accounts within department and agency, implementing benefit administration systems, and maintaining accurate records in our CRM, EPIC.
Key
Responsibilities:
Managing a large book of business with groups ranging from 2 employees to 250 employees.
Servicing day-to-day group needs including eligibility, claims, and high escalation issues through email, phone, and Employee Navigator.
Gathering information and preparing RFP's for multi-line policies by utilizing geographical data to propose appropriate carrier lines, including both medical and ancillary lines.
Onboarding new employer groups with all documentation, census data, and group/employee applications.
Overseeing open enrollments for groups, with occasional educational presentations.
Preparing renewal presentations, spreadsheets, benefit guides, gathering carrier specific Summary Plan Descriptions.
Ensuring timely communication of carrier deadlines and market updates as required.
Maintaining effective relationship and communication with producers, team, and carrier reps to facilitate duties as necessary.
Desirable
Qualifications:
Proven experience in account management, preferably within the Employee Benefits sector.
Strong interpersonal and communication skills, capable of building and maintaining positive relationships.
Detail-oriented approach with exceptional organizational skills.
Ability to work independently and as part of a team, demonstrating both initiative and leadership.
Proficiency with CRM software, particularly EPIC.
High school diploma required; higher education or relevant certifications in insurance or related fields is a plus.
Must be willing to obtain insurance licensing within a designated timeframe if not already licensed, funded and supported by Flatlands Jessup.
Why Join Us?Competitive salary reflective of your experience and skills.
A comprehensive benefits package, fostering health and wellness for our team members.
Opportunities for professional development within our organization.
A supportive team and dynamic work environment committed to excellence and innovation.
Flexible summer hours to promote work-life balance.
Job Specifics:
Annual Performance Bonuses, Paid Training, competitive compensation and benefits, team building events, half days on Fridays through the summer and the work-life balance you have been looking for!Will report directly to Marc JessupReports to the office in New Bern, NCPotential Salary:
$50k-$70kOffice Hours:
Monday-Friday 8a-5pBenefits offered after probationary period:
Health, Vision, Dental, Critical Illness, Accident, Short-Term Disability This company works in partnership with Remarkable People Solutions to fill this position.
Any communication from RPS is done on behalf of this company.
All positions are direct hire positions with this company and not with RPS About the Company:
Flatlands Jessup Insurance Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
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